My phone will not let me place a call at all. Never gives a sound for dialing. Doesn't...

GetHuman756193's customer service issue with Assurance Wireless from June 2018

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Help with my Assurance Wireless issue
Before contacting them, items GetHuman756193 may need:
Name on the account, Phone number, Billing address, and Last 4 of SSN
GetHuman756193's next move: call Assurance Wireless.
The best way to get your problem resolved is to tap the button below to start calling Assurance Wireless. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman756193's own words:
My phone will not let me place a call at all. Never gives a sound for dialing. Doesn't receive calls either. Goes straight to voicemail
I trust that Assurance Wireless will make this right and come up with a resolution that is fair.
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Assurance Wireless

Customer service issue
Reported by GetHuman756193
Jun 6th, 2018 - 14d ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 348 others
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Timeline
GetHuman756193 started working on this issue
Jun 6th 3:13pm