i lost my phone and need to pay the five dollars replacement fee

GetHuman738007's customer service issue with Assurance Wireless from June 2018

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Help with my Assurance Wireless issue
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Name on the account, Phone number, Billing address, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman738007's own words:
The problem I ran into: i lost my phone and need to pay the five dollars replacement fee
I trust that Assurance Wireless will make this right and come up with a resolution that is fair.
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Assurance Wireless

Customer service issue
Reported by GetHuman738007
Jun 1st, 2018 - 2 mons ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 4 customers so far
Similar issue to 8 others
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Timeline
GetHuman738007 started working on this issue
Jun 1st 12:12pm