I order a coat in March which didn't fit, brought it to Malone's bookshop on **nd March...

GetHuman-desveron's Returns issue with Asos from April 2020

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The issue in GetHuman-desveron's own words
I order a coat in March which didn't fit, brought it to Malone's bookshop on **nd March to return it. When I got home I realized that they had given me a receipt for a courier drop-off instead of a customer drop- off. Called back to shop the following day and the told me my parcel had been sent back to you, but to date my account has not been credited with the amount. When I go into my account it shows two different transactions for this. The transaction Number on receipt is ********** Terminal Id********, Terminal Sq. ****** Label:AP**********. Could you please look into this for me. The product was bought on a voucher. So if you inform me as soon as possible about the situation. Yours faithfully Veronica O'Flaherty

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How Do I Return Something to Asos?How Do I Track My Order with Asos?How Do I Return Something to Asos?
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Returns issue
Reported by GetHuman-desveron
Apr 14th, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1167 others
0 customers following this


GetHuman-desveron started working on this issue
Apr 14th 12:02pm
GetHuman-desveron indicated the issue is not fixed yet.
Apr 14th 4:12pm
GetHuman-desveron tried contacting Asos
Apr 14th 4:13pm
GetHuman-desveron could not reach Asos customer support
Apr 14th 4:13pm
GetHuman-desveron indicated the issue is not fixed yet.
Apr 14th 4:16pm
GetHuman-desveron indicated the issue is not fixed yet.
Apr 15th 6:01pm

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