I just got a beat up package in my mailbox. I ordered a jumpsuit at * am for an event...

GetHuman1681223's customer service issue with Asos from December 2018

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The issue in GetHuman1681223's own words
I just got a beat up package in my mailbox. I ordered a jumpsuit at * am for an event. I ordered several outfits from several companies and didn’t think twice when I didn’t receive it. Now it appears and I don’t need it. The event has taken place and now I want to return it. Original packaging. Tags on. Never worn. I would just arrange to send it back but the order date was October **th and ** day return policy puts us at November **. ** days late. I live on an island where most residents are here only *** of the time. I don’t know why it showed up this morning but the shipping information indicates it’s been here awhile. I want to return it as I don’t need it. I also tried it on and it’s too big so I can’t wven wear it in the future. Order number was *********
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Asos

Customer service issue
Reported by GetHuman1681223
Dec 3rd, 2018 - 2 mons ago
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GetHuman1681223 started working on this issue
Dec 3rd, 2018 6:39pm