Hi! My name is Larisa Levinta and I ordered from you a dress two weeks ago. I was waiti...

GetHuman-larisale's customer service issue with Asos from October 2018

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The issue in GetHuman-larisale's own words
Hi! My name is Larisa Levinta and I ordered from you a dress two weeks ago. I was waiting for my dress on the *th October as it was supposed but I didn’t receive anything. I checked many times my mail and nothing. There’s written that it was delivered but I don’t know the exact time when they left it by the door, I didn’t sign anything. Probably they didn’t delivered the parcel or someone stole it. In this case I need my money back or another delivery with my dress that I paid for it. The order number is *********. Thank You!
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Asos

Customer service issue
Reported by GetHuman-larisale
Oct 12th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-larisale started working on this issue
Oct 12th 6:48pm