Hi, I'm from Hong Kong and I can't input my mobile number at the ceheckout, it keeps sa...

GetHuman-eihcaplo's customer service issue with Asos from June 2018

Help with my Asos issue
Hi, I'm from Hong Kong and I can't input my mobile number at the ceheckout, it keeps saying 'it looks wrong'. I've tried every variation I can think of but nothing works. What should I do? I need this dress delivered quickly for an event this week, so time is of the essence.*-EC
I trust that Asos will make this right and come up with a resolution that is fair.
Help with my Asos issue
How GetHuman-eihcaplo fixed the problem:
Make an account and put your number in there and it should work
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Asos

Customer service issue
Reported by GetHuman-eihcaplo
Jun 25th, 2018 - 2 mons ago
I have an issue with Asos too
Fixed
GetHuman-eihcaplo shared how to fix
Seen by 3 customers so far
Similar issue to 278 others
0 customers following this
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Timeline
GetHuman-eihcaplo started working on this issue
Jun 25th 1:17pm
GetHuman-eihcaplo confirmed the issue is fixed. Hooray!
Jun 27th 4:01am