We own * Arlo wireless cameras for over * years and never had a prolonged issue. As of...

GetHuman5381673's Problem With The App issue with Arlo from October 2020

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If you are having app or service issues then you should report it through the app. If you reset your device or delete the app and re-download it that may help too
The issue in GetHuman5381673's own words
We own * Arlo wireless cameras for over * years and never had a prolonged issue. As of last Saturday evening (**-**-****) when app is accessed, there is a caption that states "AC POWER HAS BEEN DISCONNECTED FROM YOUR ARLO DEVICE". We no longer have access to view surroundings from cameras through app. We have read this is an android problem, which I currently use. This is unacceptable and needs to be fixed ASAP. We have restarted all cameras along with app and to no success. What is our next step for resolving this crucial issue? Thank you, Joe Lynch

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Arlo

Problem With The App issue
Reported by GetHuman5381673
Oct 19th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 420 others
0 customers following this

Timeline

GetHuman5381673 started working on this issue
Oct 19th, 2020 2:25pm