Phone not working

GetHuman5341441's customer service issue with AppleCare from January 2022

Help with my AppleCare issue
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The issue in GetHuman5341441's own words
Apple iPhone I need to speak to Apple care about my iPhone not working and not able to get an appt with the Genius Bar because of covid and the stores being closed
I want to return my phone and if I can't get an appt to return my phone I would like to be able to return it by over nighting my phone by ups or western union or fed express and return my phone that way today was the last day I had to return my phone and I have been on the Phone with Apple customer service for * hours and not one advisor has tried to hello me or give me accurate information
I have been an Apple customer since the very first iPhone and iPad have been introduced im the mArket and I have spent alott of money on Apple products I have spent countless hours giving your Apple advisors a job I have been overly patient with your advisors whom In my opinion do not know what they are Doing and need to be educated on an entirely different level
I've tried every proper channel and have not been able to resolve any of my issues with my Apple iPhone
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AppleCare

Customer service issue
Reported by GetHuman5341441
Jan 9th, 2022 - 9 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 25 others
0 customers following this

Timeline

GetHuman5341441 started working on this issue
Jan 9th 12:51am