All my personal music I downloaded is gone

GetHuman-youellvm's customer service issue with Apple from May 2019

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The issue in GetHuman-youellvm's own words
The problem: All my personal music I downloaded is gone
GetHuman-youellvm did not yet indicate what Apple should do to make this right.
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Apple music deleted all my musicI signed up for a special offer from apple for ** days of free apple music downlo...Having trouble downing music in Apple Music
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Apple

Customer service issue
Reported by GetHuman-youellvm
May 15th, 2019 - 12d ago
I have an issue with Apple too
Not resolved
Seen by 5 customers so far
Similar issue to 4800 others
0 customers following this
Timeline
GetHuman-youellvm started working on this issue
May 15th 1:37am
GetHuman-youellvm indicated the issue is not fixed yet.
May 15th 4:28pm
GetHuman-youellvm indicated the issue is not fixed yet.
May 15th 7:02pm
GetHuman-youellvm indicated the issue is not fixed yet.
May 15th 10:26pm