why does my iPhone say activation lock when I put in my iCloud ID and passcode it just...

GetHuman-molinafr's customer service issue with Apple from December 2018

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why does my iPhone say activation lock when I put in my iCloud ID and passcode it just goes back to activation locked what does that mean
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Apple

Customer service issue
Reported by GetHuman-molinafr
Dec 5th, 2018 - 10d ago
I have an issue with Apple too
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