My iPad was recently updated.*Since then I cannot send emails.*Having tried various way...

GetHuman1346624's customer service issue with Apple from October 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1346624's own words
Send emails ... My iPad was recently updated.*Since then I cannot send emails.*Having tried various ways of re*entering passwords etc all I get is*“cannot connect SSL”.*Host name is relay.plus.net.*My email is “*****@***.com.*I would appreciate a telephone*call to discuss this problem.****** ******.*Many thanks*R.Canham
I would like to speak with an Apple representative on the telephone,*as requested in my original question. I do not wish to pay anyone to resolve this issue.*The problem only started when Apple sent the updates so they are responsible.
I have tried all suggestions found on internet with no*result. All details in my account are as originally entered and have worked as expected in the past.
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Apple

Ipad
Customer service issue
Reported by GetHuman1346624
Oct 15th, 2018 - 4 years ago
Fixed
Seen by 16 customers so far
Similar issue to 2133 others
0 customers following this
Items needed
Order number
Billing address
Apple ID
Phone number on account

Timeline

GetHuman1346624 started working on this issue
Oct 15th, 2018 10:46am
GetHuman1346624 indicated the issue is not fixed yet.
Oct 16th, 2018 11:22am
GetHuman1346624 indicated the issue is not fixed yet.
Oct 16th, 2018 11:28am
GetHuman1346624 indicated the issue is not fixed yet.
Oct 16th, 2018 11:33am
GetHuman1346624 indicated the issue is not fixed yet.
Oct 16th, 2018 11:40am
GetHuman1346624 indicated the issue is not fixed yet.
Oct 16th, 2018 11:48am
GetHuman1346624 indicated the issue is not fixed yet.
Oct 16th, 2018 6:22pm