Had to do a Account recovery because I forgot my Apple ID password. Started it online...
GetHuman1310360's customer service issue with Apple from October 2018
Help with my Apple issue
First: share to improve GetHuman1310360's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Apple help.
Before contacting them, items GetHuman1310360 may need:
Order number, Billing address, Apple ID, and Phone number on account
The issue in GetHuman1310360's own words
Had to do a Account recovery because I forgot my Apple ID password. Started it online and they sent an email to my email but I can’t get past the Activation lock on my iPhone to retrieve it. So I got on a computer to access my email but it’s asking for a code to be sent to my phone which is still locked so having difficulty in getting access to That email message apple sent me to change the password and get this account recovery done
GetHuman1310360 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman1310360 fixed the problem
We are waiting for GetHuman1310360 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.