I was at two Apple stores because my phone wasn’t working right. I wanted a new batter...

GetHuman834773's customer service issue with Apple from June 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman834773's own words
I was at two Apple stores because my phone wasn’t working right. I wanted a new battery which they said I didn’t need but I bought one anyway. People call they can here me but I can’t here them. My phone gets extremely hot. It’s four right now and I had a full charge at *:**. Didn’t even use the phone and it’s down to ** percent. I want a new phone because I am totally fed up with Apple. I need an appointment again. I dealt with Apple all day yesterday by going in twice and talking on the phone. *Phyllis Gordon****-*******
GetHuman834773 did not yet indicate what Apple should do to make this right.
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Apple

Customer service issue
Reported by GetHuman834773
Jun 29th, 2018 - a yr ago
I have an issue with Apple too
Not resolved
Seen by 3 customers so far
Similar issue to 951 others
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Timeline
GetHuman834773 started working on this issue
Jun 29th, 2018 9:04pm