I pod has locked me out I don’t remember the passcode but don’t want to lose my data

GetHuman815043's customer service issue with Apple from June 2018

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The issue in GetHuman815043's own words
The problem: I pod has locked me out I don’t remember the passcode but don’t want to lose my data
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Apple

Customer service issue
Reported by GetHuman815043
Jun 24th, 2018 - 6 mons ago
I have an issue with Apple too
Not resolved
Seen by 3 customers so far
Similar issue to 885 others
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Items needed
Order number
Billing address
Apple ID
Phone number on account
Timeline
GetHuman815043 started working on this issue
Jun 24th 3:39am