I applied for account recovery. Today I went to Apple ID. It’s sad ** minutes.* Afte...

GetHuman638900's customer service issue with Apple from April 2018

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Help with my Apple issue
Before contacting them, items GetHuman638900 may need:
Order number, Billing address, Apple ID, and Phone number on account
GetHuman638900's next move: have a Apple rep call.
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The issue and preferred resolution, in GetHuman638900's own words:
I applied for account recovery. Today I went to Apple ID. It’s sad ** minutes.* After ** minutes, I went to Apple ID. It’s sad to ** days. Why is that? I can’t get into iTunes to back my phone up. I have a new phone. I want to transfer everything.,*my new phone in six days. What a man to do? If I don’t have my Apple ID I’ll lose everything.What am I to do?
I trust that Apple will make this right and come up with a resolution that is fair.
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Apple

Customer service issue
Reported by GetHuman638900
Apr 29th, 2018 - 3 mons ago
I have an issue with Apple too
Not resolved
Seen by 1 customer so far
Similar issue to 1186 others
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Timeline
GetHuman638900 started working on this issue
Apr 29th 2:45am