I'm ***isting senior residents with connecting their homepod. Is there any way to find...

GetHuman634909's customer service issue with Apple from April 2018

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Help with my Apple issue
Before contacting them, items GetHuman634909 may need:
Order number, Billing address, Apple ID, and Phone number on account
GetHuman634909's next move: have a Apple rep call.
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The issue and preferred resolution, in GetHuman634909's own words:
I'm ***isting senior residents with connecting their homepod. Is there any way to find the mac address of the device?
I trust that Apple will make this right and come up with a resolution that is fair.
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Apple

Customer service issue
Reported by GetHuman634909
Apr 27th, 2018 - 3 mons ago
I have an issue with Apple too
Not resolved
Seen by 1 customer so far
Similar issue to 1148 others
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Timeline
GetHuman634909 started working on this issue
Apr 27th 5:18pm