I'm assisting senior residents with connecting their homepod. Is there any way to find...

GetHuman634909's customer service issue with Apple from April 2018

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The issue in GetHuman634909's own words
I'm assisting senior residents with connecting their homepod. Is there any way to find the mac address of the device?
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Apple

Customer service issue
Reported by GetHuman634909
Apr 27th, 2018 - 5 mons ago
I have an issue with Apple too
Not resolved
Seen by 1 customer so far
Similar issue to 1856 others
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Timeline
GetHuman634909 started working on this issue
Apr 27th 5:18pm