Apple Music Customer Q & A
Answers to Common Problems
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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Apple Music. As for contacting Apple Music, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
Top questions and answers
Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Apple Music.
What is the difference between Apple Music and iTunes? Apple Music and iTunes are both music-related services offered by Apple, but they serve different purposes. iTunes is primarily a media
On the other hand, Apple Music is a subscription-based music streaming service that offers access to a vast catalog of songs, playlists, and curated recommendations. It enables users to stream music on demand, create personalized playlists, and listen to various radio stations.
While iTunes focuses on managing and purchasing individual media files, Apple Music provides a comprehensive streaming experience with additional features like personalized recommendations and access to exclusive content. It offers a seamless music ecosystem where users can stream, discover new tracks, and access their personal library, making it a more comprehensive music solution compared to iTunes alone.... Read more There's more!
Click below to show 1 more questions, answers, and complete guides to common Apple Music customer support problems.
Recent reasons customers contacted Apple Music:
I have been charged *** for an Apple Music membership that I never ordered. I don’t wan...
My son had setup Apple Music a while back. Now it is free with Spectrum. Are we curre...
I am currently a subscriber of apple music. I recently had a default in payment informa...
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Comparing Apple Music Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Metro PCS page. Or look at our Contact AT&T page. We can't really provide this kind of help if you're looking to contact Apple Music because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
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GetHuman does not work with Apple Music's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Apple Music at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Apple Music's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!