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Ann Taylor Customer FAQ

Top Answers & How-to Guides

What is Ann Taylor's Phone Number?

The question we are asked most often is about how to talk to Ann Taylor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Ann Taylor's privacy policy?

Ann Taylor's privacy policy is designed to protect the personal information of its customers. They collect information including names,...
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Order Tracking

How can I track my order?

To track your order from Ann Taylor, simply log in to your account on our website and navigate to the "Order History" section. From...
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Returns

What is Ann Taylor's return policy?

Ann Taylor offers a hassle-free return policy for satisfaction guaranteed. If you are not entirely satisfied with your purchase, you...
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How long does it take to process a return?

The processing time for returns at Ann Taylor typically takes around 10-14 business days. Once the returned items are received at their...
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In-Store Returns

Can I return items purchased online in-store?

Yes, customers can conveniently return items purchased online at Ann Taylor stores. We offer a hassle-free experience by allowing in-store...
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Payment Methods

What payment methods does Ann Taylor accept?

Ann Taylor accepts several payment methods to provide customers with a convenient shopping experience. You can pay for your purchases...
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Sizing Guide

What is Ann Taylor's sizing guide?

Ann Taylor offers a comprehensive sizing guide to help you find the perfect fit for your clothing. Our sizing guide caters to a range...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping. Ann Taylor understands that fashion enthusiasts are located all around the world, which is why...
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Order Modifications

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order with Ann Taylor, but only if it hasn't been processed yet. Once your order has been processed,...
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Loyalty Program

What is Ann Taylor's loyalty program and how does it work?

Ann Taylor's loyalty program, known as ALL Rewards, allows customers to earn points and receive exclusive benefits. By signing up,...
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Gift Cards

Are gift cards available and how can I purchase them?

Yes, gift cards are available for purchase at Ann Taylor. You can conveniently purchase them online or in-store. To buy a gift card...
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Privacy Policy

What is Ann Taylor's privacy policy?

Ann Taylor's privacy policy is designed to protect the personal information of its customers. They collect information including names,...
Read more

Help me with my Ann Taylor customer service issue

Ask any question you have about Ann Taylor customer service. We will do our best to get you answers right away.
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