Can I return items purchased online in-store?

Yes, customers can conveniently return items purchased online at Ann Taylor stores. We offer a hassle-free experience by allowing in-store returns for online purchases. Simply bring the item(s) along with the original packing slip or invoice to any Ann Taylor store within 30 days of purchase. Please ensure that the item is in its original condition, unworn, and with all the tags still attached. In-store returns provide an opportunity to receive immediate assistance from our friendly staff, who will process the return and assist with any exchanges or refunds. For additional information, please refer to our Returns and Exchanges policy on our website or contact our customer service team.