Can I cancel or modify my order after it has been placed?

Asked 6 months ago
Yes, you can cancel or modify your order with Ann Taylor, but only if it hasn't been processed yet. Once your order has been processed, it cannot be canceled or modified. However, if you wish to cancel or modify your order, you should contact Ann Taylor's customer service as soon as possible. They will assist you in checking the status of your order and guide you through the cancellation or modification process if it is still feasible. It is important to act swiftly because once the order has been shipped or processed, they may not be able to make any changes. Please note that any personalized or customized items cannot be canceled or modified once the order is placed.
Answered Nov 1, 2023

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