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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Ann Taylor, it typically enters processing very quickly to ensure prompt shipment. As a result, canceling or modifying an order can be challenging. If a customer wishes to cancel or change an order, it is advisable to act swiftly. It could be helpful to check the specific order details on the current webpage, as there may be options available for order modifications before shipment. However, once an order moves to the shipping stage, cancellations or modifications may not be possible. For future reference, it is always beneficial to review the order confirmation email that outlines the specific terms and conditions related to order changes. Additionally, customers can find further details by visiting the relevant sections of the Ann Taylor website.
Answered Jul 12th 2025

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