I am having trouble playing Animal Jam. I login and I get a message that "Animal Jam...

GetHuman-lausher's customer service issue with Animal Jam from February 2019

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The issue in GetHuman-lausher's own words
I am having trouble playing Animal Jam. I login and I get a message that "Animal Jam - Play Wild has timed out. Returning to the login screen." I press ok the screen blacks out and I have to go back to my home screen with my apps to get back to my login screen for AJ & keeps doing this. I have an Amazon Tablet, my internet is good and strong. If you could give me an idea of what I can do so I can play without any problems. *Thank you
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Animal Jam

Customer service issue
Reported by GetHuman-lausher
Feb 27th, 2019 - 3 mons ago
I have an issue with Animal Jam too
Not resolved
Seen by 18 customers so far
Similar issue to 1144 others
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GetHuman-lausher started working on this issue
Feb 27th 10:10pm