Before contacting them, items GetHuman-lausher may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-lausher's own words
hi i'm having trouble loging into AJ and every time i try to login it always says, "animal jam - play wild! has timed out. returning to the login screen". I have tried login back into AJ again and even updated the app but it still gives me the same problem and i continue to follow what it tells me to do but it still is doing the same thing. If you could tell me a way to correct this problem so I am able to play AJ without any continued problems with it saying AJ has timed out. I have an amazon tablet, I also have checked my internet connection. Thank you for your time.
GetHuman-lausher did not yet indicate what Animal Jam should do to make this right.
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