hi i'm having trouble loging into AJ and every time i try to login it always says, "ani...

GetHuman-lausher's customer service issue with Animal Jam from February 2019

26 views
 | 
1142 similar
 | 
0 following
Help with my Animal Jam issue
First: share to improve GetHuman-lausher's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lausher's next move: call Animal Jam.
The best way to get your problem resolved is to tap the button below to start calling Animal Jam. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lausher may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-lausher's own words
hi i'm having trouble loging into AJ and every time i try to login it always says, "animal jam - play wild! has timed out. returning to the login screen". I have tried login back into AJ again and even updated the app but it still gives me the same problem and i continue to follow what it tells me to do but it still is doing the same thing. If you could tell me a way to correct this problem so I am able to play AJ without any continued problems with it saying AJ has timed out. I have an amazon tablet, I also have checked my internet connection. Thank you for your time.
GetHuman-lausher did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman-lausher fixed the problem
We are waiting for GetHuman-lausher to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Animal Jam's attention and get better help faster. Tap below to get started.
Having Animal Jam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lausher fixes it.
This email address isn't valid

Animal Jam

Customer service issue
Reported by GetHuman-lausher
Feb 27th, 2019 - 3 mons ago
I have an issue with Animal Jam too
Not resolved
Seen by 26 customers so far
Similar issue to 1142 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lausher started working on this issue
Feb 27th 10:03pm