My daughter experienced some incredibly unethical and mean scamming yesterday, which sh...

GetHuman-arcaron's customer service issue with Animal Jam from November 2018

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The issue in GetHuman-arcaron's own words
My daughter experienced some incredibly unethical and mean scamming yesterday, which she reported. This was such an obvious attempt to befriend and buddy her to then steal her items. This seemed beyond a child wanting to play around at the expense of other children. This was very devious.*She was devastated and quite frankly I told her we should stop her membership if this type of behavior was going on unchecked on Animal Jam. * I would like to know what you are doing to keep kids from being able to trade unfairly and steal from others, There should be a mechanism in place that would not allow a child to block another after they have received a trade. *Second, how do you address reporting? I saw that this jammer was also being labeled a scammer on Youtube. His name by the way is Unicornfurz. *I would like to continue this membership but I am now reconsidering.*Thank you, from a concerned parent.
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Animal Jam

Customer service issue
Reported by GetHuman-arcaron
Nov 27th, 2018 - 9 mons ago
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GetHuman-arcaron started working on this issue
Nov 27th, 2018 4:13pm