Reaccurring charge we need to cancel

GetHuman1365527's customer service issue with Animal Jam from October 2018

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The issue in GetHuman1365527's own words
Get this charge stopped. ... We have animal jam charge coming out of our checking account and we havent played the game in a long time. We cannot remember enough information to get in and cancel it. We want animal jam to contact us and cancel it with the debit card number being used. Animal jams phone number does not work.
Cannot get a hold of anyone from animal jam . Their phone number listed does mot work.
I want reaccurring charge stoped!
Played for several years.
Cannot get in to find account to cancel.
I have an issue with Animal Jam too
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Animal Jam

Animal Jam
Customer service issue
Reported by GetHuman1365527
Oct 17th, 2018 - 3 mons ago
I have an issue with Animal Jam too
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Seen by 8 customers so far
Similar issue to 433 others
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Items needed
Email on Account
Game Name
Console Type
Game Version Type
Name of Account Holder
GetHuman1365527 started working on this issue
Oct 17th, 2018 7:35pm