Before contacting them, items GetHuman359346 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman359346's own words
*) Payments to my HELCO account were deposited to an associate savings account instead, on *****, *****, and ****. As a result, we were charged interest on the HELCO that we shouldn't have been. We would like this interest refunded***) I would like to confirm that automatic payments are setup for the HELOC, and that my checking account is scheduled to be auto-debited each month for an amount sufficient to cover the HELOC interest.
GetHuman359346 did not yet indicate what Andrews Federal Credit Union should do to make this right.
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