*) Payments to my HELCO account were deposited to an associate savings account instead...

GetHuman359346's customer service issue with Andrews Federal Credit Union from May 2018

4 views
 | 
19 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman359346's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman359346 to get a Andrews Federal Credit Union rep on the line!
Always use the GetHuman Phone tocall Andrews Federal Credit Union. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman359346 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman359346's own words
*) Payments to my HELCO account were deposited to an associate savings account instead, on *****, *****, and ****. As a result, we were charged interest on the HELCO that we shouldn't have been. We would like this interest refunded***) I would like to confirm that automatic payments are setup for the HELOC, and that my checking account is scheduled to be auto-debited each month for an amount sufficient to cover the HELOC interest.
GetHuman359346 did not yet indicate what Andrews Federal Credit Union should do to make this right.
I have an issue with Andrews Federal Credit Union too
How GetHuman359346 fixed the problem
We are waiting for GetHuman359346 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Andrews Federal Credit Union's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman359346 fixes it.
This email address isn't valid

Andrews Federal Credit Union

Customer service issue
Reported by GetHuman359346
May 4th, 2018 - a yr ago
I have an issue with Andrews Federal Credit Union too
Not resolved
Seen by 4 customers so far
Similar issue to 19 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman359346 started working on this issue
May 4th, 2018 8:56pm