I need to buy tickets from NYC to Bad and back, and the website doesn't work.

GetHuman-janeisay's customer service issue with Amtrak from June 2019

Help with my Amtrak issue
The issue in GetHuman-janeisay's own words
The problem: I need to buy tickets from NYC to Bad and back, and the website doesn't work.
GetHuman-janeisay did not yet indicate what Amtrak should do to make this right.
I have an issue with Amtrak too
How GetHuman-janeisay fixed the problem
I used my iPad instead of the computer.
Please help with my Amtrak issue
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Amtrak

Customer service issue
Reported by GetHuman-janeisay
Jun 5th, 2019 - a mon ago
I have an issue with Amtrak too
Fixed
Seen by 5 customers so far
Similar issue to 2879 others
0 customers following this
Items needed
Who made this booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman-janeisay started working on this issue
Jun 5th 1:13pm
GetHuman-janeisay confirmed the issue is fixed. Hooray!
Jun 8th 1:31pm
GetHuman-janeisay confirmed the issue is fixed. Hooray!
Jun 8th 5:57pm
GetHuman-janeisay confirmed the issue is fixed. Hooray!
Jun 8th 5:58pm