I’m trying to buy my ticket and it says I have a gift card

GetHuman-mrolish's customer service issue with Amtrak from February 2019

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The issue in GetHuman-mrolish's own words
The problem: I’m trying to buy my ticket and it says I have a gift card
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Amtrak

Customer service issue
Reported by GetHuman-mrolish
Feb 1st, 2019 - 6 mons ago
I have an issue with Amtrak too
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Seen by 2 customers so far
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Timeline
GetHuman-mrolish started working on this issue
Feb 1st 9:27pm