I have been trying to pay my bill but can't get through. Tried online but as I've just...

GetHuman1222366's customer service issue with Amtrak from September 2018

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The issue in GetHuman1222366's own words
I have been trying to pay my bill but can't get through. Tried online but as I've just moved and tried to get on to my account, it says someone else has used my email, which is me so I can't get putting my new address in with my email address as they still have it attached to my old address. I don't want to have a late payment attached to this property but can't get help at all.
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Amtrak

Customer service issue
Reported by GetHuman1222366
Sep 28th, 2018 - 20d ago
I have an issue with Amtrak too
Not resolved
Seen by 1 customer so far
Similar issue to 1178 others
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Timeline
GetHuman1222366 started working on this issue
Sep 28th 1:00pm