Unable to use Amtrak's online website to purchase train tickets.

GetHuman-memcteag's customer service issue with Amtrak from September 2018

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The issue in GetHuman-memcteag's own words
I was trying to purchase train tickets online. ... Amtrak's online ticket website is not working. Called Amtrak and advised their Internet Service contact about this problem on August **. It has not been fixed.
This is frustrating because I could not purchase lower priced train tickets.
Have their Internet Support fix their website.
I have been a customer for over five years. I purchase tickets every four to six weeks.
Found Get Human today.
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Amtrak

Amtrak website
Customer service issue
Reported by GetHuman-memcteag
Sep 9th, 2018 - a yr ago
I have an issue with Amtrak too
Fixed
Seen by 37 customers so far
Similar issue to 1097 others
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Items needed
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Billing address
Email address on the account
Timeline
GetHuman-memcteag started working on this issue
Sep 9th, 2018 6:19pm
GetHuman-memcteag confirmed the issue is fixed. Hooray!
Sep 9th, 2018 7:29pm