I got on the wrong train in Stamford.*Instead of the Acela I got on a metro north train...
GetHuman-mrbultit's customer service issue with Amtrak from July 2018
Help with my Amtrak issue
First: share to improve GetHuman-mrbultit's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mrbultit to get a Amtrak rep on the line!
Always use the GetHuman Phone tocall Amtrak. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mrbultit may need:
Who made this booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-mrbultit's own words
I got on the wrong train in Stamford.*Instead of the Acela I got on a metro north train. I’ll get to new haven but my Acela train will have already passed me. Can I get on another later train in new haven?
GetHuman-mrbultit did not yet indicate what Amtrak should do to make this right.
I have an issue with Amtrak too
How GetHuman-mrbultit fixed the problem
We are waiting for GetHuman-mrbultit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.