I ordered two pairs of shoes and would like a refund because my delivery date is to far away

GetHuman631114's customer service issue with Amtrak from April 2018

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The issue and preferred resolution, in GetHuman631114's own words:
The problem I ran into: I ordered two pairs of shoes and would like a refund because my delivery date is to far away
I trust that Amtrak will make this right and come up with a resolution that is fair.
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Amtrak

Customer service issue
Reported by GetHuman631114
Apr 26th, 2018 - 3 mons ago
I have an issue with Amtrak too
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Seen by 4 customers so far
Similar issue to 752 others
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Timeline
GetHuman631114 started working on this issue
Apr 26th 3:10pm