Website didn’t work - Modify trip - I couldn’t change it

GetHuman617695's customer service issue with Amtrak from April 2018

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The issue in GetHuman617695's own words
Modify trip ... Website didn’t work
I couldn’t change it
Change over the phone
I have an issue with Amtrak too
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Customer service issue
Reported by GetHuman617695
Apr 21st, 2018 - 7 mons ago
I have an issue with Amtrak too
Not resolved
Seen by 3 customers so far
Similar issue to 1425 others
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GetHuman617695 started working on this issue
Apr 21st 6:35pm