The website is down - I am trying to find out rates for tickets

GetHuman604803's customer service issue with Amtrak from April 2018

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Help with my Amtrak issue
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Who made this booking, Booking reference, Billing address, and Email address on the account
GetHuman604803's next move: have a Amtrak rep call.
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The issue and preferred resolution, in GetHuman604803's own words:
I am trying to find out rates for tickets ... The website is down
I trust that Amtrak will make this right and come up with a resolution that is fair.
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Amtrak

Customer service issue
Reported by GetHuman604803
Apr 17th, 2018 - 3 mons ago
I have an issue with Amtrak too
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Seen by 1 customer so far
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Timeline
GetHuman604803 started working on this issue
Apr 17th 6:50pm