I just walked away from a blood drive because of long wait times (we all had appointmen...

GetHuman-lsoukup's Complaint issue with American Red Cross from March 2021

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The issue in GetHuman-lsoukup's own words
I just walked away from a blood drive because of long wait times (we all had appointments). I realize there may be a **-** minute wait but an hour is just too long and completely unacceptable. The Red Cross either needs to schedule less people, bring in more staff, or set up text notifications when running so far behind as most of us are busy and time is valuable. I have O* blood and get constant requests for my blood type. Too many times the Red Cross workers fall too far behind and its a big demotivator to give. Just want to share my frustration with you.

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American Red Cross

Complaint issue
Reported by GetHuman-lsoukup
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 26 others
0 customers following this

Timeline

GetHuman-lsoukup started working on this issue
Mar 23rd 4:39pm