RE: CONTRACT NO. * *********, **** E. CALLE DE LA PUNTA, TUCSON, AZ ******I NEED TO SPE...

GetHuman-donaana's customer service issue with American Home Shield from May 2020

Help with my American Home Shield issue
First: share to improve GetHuman-donaana's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-donaana may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman-donaana's own words
RE: CONTRACT NO. * *********, **** E. CALLE DE LA PUNTA, TUCSON, AZ ******I NEED TO SPEAK WITH AN ACCOUNT EXECUTIVE REGARDING AN URGENT SERVICE REQUEST THAT I SUBMITTED ON MAY *, **** FOR REFRIGERATOR REPAIR. THE TECHNICIAN WAS THERE ON MAY **, **** AND I WAS TOLD BY THE CONTRACTOR'S OFFICE, J&B APPLIANCE , TUCSON, AZ (***) ***-****, THAT A PART HAD TO BE ORDERED. THE CONTRACTOR CANNOT PROVIDE ANY INFORMATION AS HE IS WAITING FOR APPROVAL FROM AMERICAN HOME SHIELD. I HAVE TRIED CALLING AHS BUT WITH NO SUCCESS. THIS SERVICE REQUEST NEEDS TO BE APPROVED BY AHS AS THIS IS NOW AN EMERGENCY SITUATION DUE TO THE SINGLE PARENT AND HER SPECIAL NEEDS CHILD HAVE NO REFRIGERATOR TO COOL FOOD ITEMS. IT HAS BEEN * WEEKS AND NO RESPONSE. I WANT TO SPEAK WITH AN ACCOUNT EXECUTIVE IMMEDIATELY.*PLEASE CONTACT US (***) ***-**** OR (***) ***-**** OR (***) ***-****.*I MUST SPEAK WITH SOMEONE TODAY, MAY **, ****.

GetHuman-donaana did not yet indicate what American Home Shield should do to make this right.

How GetHuman-donaana fixed the problem

We are waiting for GetHuman-donaana to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Home Shield's attention and get better help faster. Tap below to get started.
Having American Home Shield issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Home Shield

Customer service issue
Reported by GetHuman-donaana
May 26th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 305 others
0 customers following this

Timeline

GetHuman-donaana started working on this issue
May 26th, 2020 9:31pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians