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Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
The issue in GetHuman1925400's own words
Sat on hold for almost an hour then when the line was picked up they hung up. Called back and a live person said they can't see my account and to call back.*I pay my account via auto pay every month. I am waiting for money to be returned to me for a $**,*** repair that I paid. Your portion is $*,***.** which is a small part of the total bill. I have an email stating I should have received the check ** days after receipt and we are now past that date and then some.*I'm a good customer and I would appreciate the courtesy of a response. I'm sure if the role was reversed you would want to be treated the same way. Nicole Dean
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