Sat on hold for almost an hour then when the line was picked up they hung up. Called b...

GetHuman1925400's customer service issue with American Home Shield from January 2019

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The issue in GetHuman1925400's own words
Sat on hold for almost an hour then when the line was picked up they hung up. Called back and a live person said they can't see my account and to call back.*I pay my account via auto pay every month. I am waiting for money to be returned to me for a $**,*** repair that I paid. Your portion is $*,***.** which is a small part of the total bill. I have an email stating I should have received the check ** days after receipt and we are now past that date and then some.*I'm a good customer and I would appreciate the courtesy of a response. I'm sure if the role was reversed you would want to be treated the same way. Nicole Dean
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American Home Shield

Customer service issue
Reported by GetHuman1925400
Jan 8th, 2019 - a mon ago
I have an issue with American Home Shield too
Not resolved
Seen by 2 customers so far
Similar issue to 1147 others
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Timeline
GetHuman1925400 started working on this issue
Jan 8th 9:03pm