I upgraded to a Delta Reserve card before I left for Mexico. The card didn’t come befor...

GetHuman4283404's customer service issue with American Express from January 2020

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The issue in GetHuman4283404's own words
I upgraded to a Delta Reserve card before I left for Mexico. The card didn’t come before I left. * days ago I got a notice saying my cards were going to be deactivated in * days. Yesterday I chatted with someone and I chatted with machine to NOT to deactivate however today I got notice my card was deactivated. **I called and talked with a man who said he would send me a card here in Mexico I don’t trust the mail. There is no post office where I am. Nothing else could be done. **I will use my Visa but I’m extremely disappointed for what was done - NOTHING was done.

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American Express

Customer service issue
Reported by GetHuman4283404
Jan 23rd, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 811 others
0 customers following this

Timeline

GetHuman4283404 started working on this issue
Jan 23rd 3:08pm

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