I had an unauthorized purchase on my Bluebird American Express card on September...

GetHuman3728654's customer service issue with American Express from October 2019

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The issue in GetHuman3728654's own words
I had an unauthorized purchase on my Bluebird American Express card on September **, **** in the amount of $**.** to Google Services. The purchase was for Google Funny AI Team Google Payment. I have already reported it to Google but they can not verify the purchase. My claim ID* is ****-****-**** at Google. I was told to contact the bank which has the account. It was a purchase that was illegally made. If nothing can be refunded I would like to get a new account.

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American Express

Customer service issue
Reported by GetHuman3728654
Oct 8th, 2019 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 2391 others
0 customers following this

Timeline

GetHuman3728654 started working on this issue
Oct 8th, 2019 9:06pm
GetHuman3728654 indicated the issue is not fixed yet.
Oct 16th, 2019 4:11pm
GetHuman3728654 indicated the issue is not fixed yet.
Oct 16th, 2019 4:15pm

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