I received my American Express Serve card in the mail and on the app its telling me tha...

GetHuman2565031's customer service issue with American Express from June 2019

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The issue in GetHuman2565031's own words
I received my American Express Serve card in the mail and on the app its telling me that they cant recognize my card. Then when I call in it has me enter my social and then lets me in that way. I just need to know how to fix this and if its safe to put money on the card.
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American Express

Customer service issue
Reported by GetHuman2565031
Jun 27th, 2019 - 2 mons ago
I have an issue with American Express too
Not resolved
Seen by 1 customer so far
Similar issue to 2019 others
0 customers following this
Timeline
GetHuman2565031 started working on this issue
Jun 27th 6:49pm