I actually have two issues. One is that my order was suppose to arrive within *-* busin...

GetHuman-ktara's customer service issue with American Eagle Outfitters from October 2018

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The issue in GetHuman-ktara's own words
I actually have two issues. One is that my order was suppose to arrive within *-* business days and it still has not arrived yet. I ordered black ripped skinny jeans in size *, crystal ice colored skinny jeans in size *, and a red shirt in size small. I would like it to be resolved by wanting to know what happened and why it was delayed and for it to finally arrive. My second problem is that I cannot log into my American Eagle account. I do not remember my password and when I try to reset my password and it says that the email was sent to me, I do not get it. This also effects my first issue because I cannot track my package because I cannot log into my account. I would like this to be resolved by being able to reset my email.

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How Do I Get a Refund for an Order from American Eagle?How Do I Cancel My American Eagle Order?How Do I Track My American Eagle Order?How Do I Exchange Items I Ordered from American Eagle?
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American Eagle Outfitters

Customer service issue
Reported by GetHuman-ktara
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 219 others
0 customers following this

Timeline

GetHuman-ktara started working on this issue
Oct 16th, 2018 12:34am