Hi,*Good morning !. My name is Lisa A Pendleton , our of Rhode Island !. I and I want...

GetHuman3803493's customer service issue with American Airlines from October 2019

Help with my American Airlines issue
First: share to improve GetHuman3803493's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3803493 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman3803493's own words
Hi,*Good morning !. My name is Lisa A Pendleton , our of Rhode Island !. I and I wanted to tell you what had happened with the miss in-understanding between Me and My first flight from Providence to Charlotte North Carolina I have two broken ankles and was wearing two boots and I got disorientated from not being from Charlotte in the airport, I had to walk all the away from My gate to Gate **! Along I stopped at the Bathroom were there was a young girl that who was shaking, I asked her if she was Cold and she replied Yes, I gave her my new blanket because I would never want anyone to be cold regardless who there are I know I have been there :(,,,,,.. Not to mention that I was told from a someone there I don’t need a wheelchair due to I had boots on for my Ankles?. So that’s how I Missed My plan in Charlotte North Carolina!. The plane was still there when I got to the Gate & the door was not closed Yet but she refused to let me on she said I should have had time to reach my flight!!! Then I ask for the manager!! She also told me the same thing:(,! I did! There did put me on another flight a few hours later! That’s when I lost my passport? Now I’m afraid to board another flight due to the Post Drama stress disorders!! Thank you, Lisa A Pendleton, ************.

GetHuman3803493 did not yet indicate what American Airlines should do to make this right.

How GetHuman3803493 fixed the problem

We are waiting for GetHuman3803493 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman3803493
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 14788 others
0 customers following this


GetHuman3803493 started working on this issue
Oct 21st, 2019 3:30pm
GetHuman3803493 indicated the issue is not fixed yet.
Oct 23rd, 2019 2:16am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies