Hi,*Good morning !. My name is Lisa A Pendleton , our of Rhode Island !. I and I want...

GetHuman3803493's customer service issue with American Airlines from October 2019

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman3803493's own words
Hi,*Good morning !. My name is Lisa A Pendleton , our of Rhode Island !. I and I wanted to tell you what had happened with the miss in-understanding between Me and My first flight from Providence to Charlotte North Carolina I have two broken ankles and was wearing two boots and I got disorientated from not being from Charlotte in the airport, I had to walk all the away from My gate to Gate **! Along I stopped at the Bathroom were there was a young girl that who was shaking, I asked her if she was Cold and she replied Yes, I gave her my new blanket because I would never want anyone to be cold regardless who there are I know I have been there :(,,,,,.. Not to mention that I was told from a someone there I don’t need a wheelchair due to I had boots on for my Ankles?. So that’s how I Missed My plan in Charlotte North Carolina!. The plane was still there when I got to the Gate & the door was not closed Yet but she refused to let me on she said I should have had time to reach my flight!!! Then I ask for the manager!! She also told me the same thing:(,! I did! There did put me on another flight a few hours later! That’s when I lost my passport? Now I’m afraid to board another flight due to the Post Drama stress disorders!! Thank you, Lisa A Pendleton, ************.

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American Airlines

Customer service issue
Reported by GetHuman3803493
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 14788 others
0 customers following this

Timeline

GetHuman3803493 started working on this issue
Oct 21st, 2019 3:30pm
GetHuman3803493 indicated the issue is not fixed yet.
Oct 23rd, 2019 2:16am

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