I was booked on AA *** today ***** to Phoenix and then to Long Beach on AA****.**When I...

GetHuman1870914's customer service issue with American Airlines from December 2018

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The issue in GetHuman1870914's own words
I was booked on AA *** today ***** to Phoenix and then to Long Beach on AA****.**When I arrived at DCA I found out the first flight would be diverted to Tulsa to pick up extra fuel, then arrive in PHX too late to make my connection to Long Beach.**I went to Customer Service at DCA and got rebooked on AA**** leaving DCA tomorrow ****** at **:** am to PHX. **I had originally paid for an aisle seat **C on AA ***, but the customer service person who booked me on the new flight put me in a middle seat (**E).**My request: Would you please change my seat to an aisle or a window seat on AA**** tomorrow? I get motion sickness when I sit in the middle, even though I take Dramamine and chew ginger tablets. **Also, I would like to get these new flights registered on my AAdvantage account, **W*UK*. Could you do that for me? I didn’t see a way to do that on your website.**Thank you very much!

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American Airlines

Customer service issue
Reported by GetHuman1870914
Dec 31st, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6796 others
0 customers following this

Timeline

GetHuman1870914 started working on this issue
Dec 31st, 2018 11:23pm