I was booked on AA *** today ***** to Phoenix and then to Long Beach on AA****.**When I...

GetHuman1870914's customer service issue with American Airlines from December 2018

3 views | 6796 similar | 0 following
Help with my American Airlines issue
Next: our robot will wait on hold for GetHuman1870914 to get a American Airlines rep on the line!
Always use the GetHuman Phone to call American Airlines. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1870914's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1870914 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
You can use https://www.aa.com/contact/forms?topic=CR#/ to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman1870914's own words
I was booked on AA *** today ***** to Phoenix and then to Long Beach on AA****.**When I arrived at DCA I found out the first flight would be diverted to Tulsa to pick up extra fuel, then arrive in PHX too late to make my connection to Long Beach.**I went to Customer Service at DCA and got rebooked on AA**** leaving DCA tomorrow ****** at **:** am to PHX. **I had originally paid for an aisle seat **C on AA ***, but the customer service person who booked me on the new flight put me in a middle seat (**E).**My request: Would you please change my seat to an aisle or a window seat on AA**** tomorrow? I get motion sickness when I sit in the middle, even though I take Dramamine and chew ginger tablets. **Also, I would like to get these new flights registered on my AAdvantage account, **W*UK*. Could you do that for me? I didn’t see a way to do that on your website.**Thank you very much!

GetHuman1870914 did not yet indicate what American Airlines should do to make this right.

How GetHuman1870914 fixed the problem

We are waiting for GetHuman1870914 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1870914 fixes it.
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman1870914
Dec 31st, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6796 others
0 customers following this


GetHuman1870914 started working on this issue
Dec 31st, 2018 11:23pm