Flight **** from Charlotte to Austin was postponed due to a "maintenance issue." The f...

GetHuman944066's customer service issue with American Airlines from August 2018

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The issue in GetHuman944066's own words
Flight **** from Charlotte to Austin was postponed due to a "maintenance issue." The flight should have departed at *:** AM and arrived at ** AM. Unfortunately, it departed at **:** PM and arrived at *:** PM. This is almost a *.* hour delay? Due to a MAINTENANCE issue? Will anything be done to compensate the passengers? I am writing for my children Sophie Lima and Daniel Arnold, two passengers who had rides waiting at the Austin airport. I was told a maintenance issue with the bathroom facilities which was not even corrected when the plane finally did depart. Since this is certainly not what was paid for, I hope that some compensation is forth coming. Please respond to this matter as soon as possible. Thank you.

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American Airlines

Customer service issue
Reported by GetHuman944066
Aug 2nd, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 2429 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman944066 started working on this issue
Aug 2nd, 2018 7:42pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 2nd, 2018 9:16pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 5th, 2018 10:47pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 5th, 2018 10:47pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 5th, 2018 10:47pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 5th, 2018 10:47pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 5th, 2018 10:48pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 5th, 2018 11:00pm
GetHuman944066 indicated the issue is not fixed yet.
Aug 5th, 2018 11:01pm

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