Flight **** from Charlotte to Austin was postponed due to a "maintenance issue." The f...
GetHuman944066's customer service issue with American Airlines from August 2018
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The issue in GetHuman944066's own words
Flight **** from Charlotte to Austin was postponed due to a "maintenance issue." The flight should have departed at *:** AM and arrived at ** AM. Unfortunately, it departed at **:** PM and arrived at *:** PM. This is almost a *.* hour delay? Due to a MAINTENANCE issue? Will anything be done to compensate the passengers? I am writing for my children Sophie Lima and Daniel Arnold, two passengers who had rides waiting at the Austin airport. I was told a maintenance issue with the bathroom facilities which was not even corrected when the plane finally did depart. Since this is certainly not what was paid for, I hope that some compensation is forth coming. Please respond to this matter as soon as possible. Thank you.
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