My flight on July * rd was cancelled in Philadelphia at *:**. Was to leave as a direct...

GetHuman852218's customer service issue with American Airlines from July 2018

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The issue in GetHuman852218's own words
My flight on July * rd was cancelled in Philadelphia at *:**. Was to leave as a direct flight to SANantonio. No explanation. On hold a long time finally I went to another AA desk which was international. They rebooked me. But would not help me find a motel. They gave me a pink paper with a code on it. But when I got to the airport motel they didn’t honor it. I had to pay $*** No food vouchers either*The next am the shuttle driver asked me what airlines canceled my flight. I told him AA. He said there had been ** cancellation s the past month and only in the evening. Sounds like there are other issues here as the weather in Philadelphia and SAT were sunny and no storms**All I’m asking is that you reimburse me for the room and maybe a food voucher

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American Airlines

Customer service issue
Reported by GetHuman852218
Jul 5th, 2018 - 5 years ago
Seen by 6 customers so far
Similar issue to 1843 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth


GetHuman852218 started working on this issue
Jul 5th, 2018 6:47pm
GetHuman852218 indicated the issue is not fixed yet.
Jul 5th, 2018 9:59pm
GetHuman852218 indicated the issue is not fixed yet.
Jul 9th, 2018 12:52am