My name is Bob Dixon**I purchased an item and the item was lost in shipping.**I worked...

GetHuman5424183's customer service issue with Amazon from November 2020

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The issue in GetHuman5424183's own words
My name is Bob Dixon**I purchased an item and the item was lost in shipping.**I worked with Amazon and the Supplier to get a replacement and I did get the replacement**However, the original order and my review is still showing the order as open on the seller system.**the order number is ***-***-****-*********The seller has been terrific - but this order needs to be changed in the Amazon System to show it shipped and the customer has received. I am very happy with the seller and my wife is very happy with her shirts **Thank you - Bob Dixon ( *****@***.com ) or ** *** ***-*****Can you please delete this “orphaned” order. I have my items, my wife likes them and the supplier performed very well **Please help me remove this “orphaned Order” The supplier has done an excellent job - **I believe the supplier’s email is - *****@***.com***My Regards** **Bob Dixon Consulting*Principal*Supply Chain – Customer Relationships - Keynote Speaker

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Amazon

Customer service issue
Reported by GetHuman5424183
Nov 2nd, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 92004 others
0 customers following this

Timeline

GetHuman5424183 started working on this issue
Nov 2nd, 2020 2:05am

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