Hello. My name is Sean Hutchins, and I share an Amazon account with Lisa Barringer. I o...

GetHuman-seanhutc's Refund an Order issue with Amazon from May 2020

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The issue in GetHuman-seanhutc's own words
Hello. My name is Sean Hutchins, and I share an Amazon account with Lisa Barringer. I ordered a gift card for my mother for mother's day, and she cannot figure out how to receive it through her email account or her phone. Amazon is only giving me the option to resend the gift card. I have done this * times already, and she is not capable of redeeming it herself. I would like to cancel and send it to my sister who lives close to her, but I don't see that option. What must i do to not lose the $**.** Amazon gift card that I am still trying to send my mother? Please give me the directions to cancel this order so I can then send it to my sister who is more capable of completing this task for my elderly mother. The listed email address for this account is *****@***.com, but please respond to me at *****@***.com.**Final Details for Order ****-*******-********Print this page for your records.**Order Placed: May **, *****Amazon.com order number: ***-*******-********Order Total: $**.****Gift Cards* *Sent*E-mail gift card to: *****@***.com*- From: Sean Hutchins*- Message:*Happy Mother's Day to the most amazing mom in the universe, you! Love, Sean**Amount*$**.******Payment information*Item(s) Subtotal:*$**.*** *-----*Total before tax:*$**.***Estimated tax to be collected:*$*.*** *-----*Grand Total:*$**.***Payment Method:*MasterCard * Last digits: ****

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Amazon

Refund an Order issue
Reported by GetHuman-seanhutc
May 27th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 72894 others
0 customers following this

Timeline

GetHuman-seanhutc started working on this issue
May 27th, 2020 9:24pm