This matter could easily be resolved if only I could speak to someone in person.

GetHuman-tableflo's Missing Delivery issue with Amazon from May 2020

Help with my Amazon issue
Before contacting them, items GetHuman-tableflo may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-tableflo's own words
I just want my package delivered to me. I know that deliveries may be slow because of the virus but I never received it. ... I ordered the Auto Focus Webcam ****P, N*** Web Camera Noise Cancelling Microphone, Skype Web Cam Full HD for PC Laptop Computer, USB Plug Play for Windows **** * * Mac OS X, Wide Angle Autofocus on May *th. When I tracked the package I was told it was delivered to my mailbox May **th. It was not. I don’t know where it went, I only know it was not delivered to my mailbox. I went to the post office. They were not able to help me. I tried to find a situation that was applicable to mine on your website. The closest thing I could fine was parts missing. I clicked it so now Amazon thinks the item was delivered, but with missing parts. I just wanted to speak to someone to straighten this out. I called Amazon. I got a message that I couldn’t speak to anyone at this time because of the corona virus. I ordered two items on May *th. I received one item. Here is the order number (ORDER * ***-*******-*******). Here is the tracking number (*********************). The missing item cost $**.** before tax. I would like a refund, then I will order the item again. Thank you for your attention in this matter.
They think the item as delivered, but with missing parts. It was never delivered to me.
I would like a refund, then I will order the item again.
I'm a good customer because I've only used Amazon as my company for ordering items. They have a long list of items that I've ordered in the past. I'm only a good customer because up till now they have been a good company that I could rely on.
I went to the UPS Office, I went to the post office, I tried calling Amazon, I tried to fix the problem online, but I clicked the wrong choice because they believe the package was delivered and the package not delivered was not one of the choices.
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Amazon

Missing Delivery issue
Reported by GetHuman-tableflo
May 25th, 2020 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 71453 others
0 customers following this

Timeline

GetHuman-tableflo started working on this issue
May 25th, 2020 2:16am
GetHuman-tableflo shared this issue with others over email
May 25th, 2020 2:52am
GetHuman-tableflo indicated the issue is not fixed yet.
May 25th, 2020 4:07pm
GetHuman-tableflo indicated the issue is not fixed yet.
May 25th, 2020 10:01pm
GetHuman-tableflo indicated the issue is not fixed yet.
May 27th, 2020 1:59am
GetHuman-tableflo indicated the issue is not fixed yet.
May 28th, 2020 6:02pm
GetHuman-tableflo indicated the issue is not fixed yet.
Jun 6th, 2020 7:36pm
GetHuman-tableflo indicated the issue is not fixed yet.
Jun 7th, 2020 2:57pm
GetHuman-tableflo indicated the issue is not fixed yet.
Jun 13th, 2020 12:33am
GetHuman-tableflo indicated the issue is not fixed yet.
Aug 6th, 2020 2:57pm
GetHuman-tableflo indicated the issue is not fixed yet.
Aug 6th, 2020 3:12pm
GetHuman-tableflo indicated the issue is not fixed yet.
Aug 26th, 2020 4:13pm
GetHuman-tableflo indicated the issue is not fixed yet.
Aug 26th, 2020 4:16pm
GetHuman-tableflo indicated the issue is not fixed yet.
Aug 27th, 2020 12:16am
GetHuman-tableflo indicated the issue is not fixed yet.
Aug 27th, 2020 12:32am