Please tell me that there is something I can do about my items getting shipped with sur...

GetHuman4859976's customer service issue with Amazon from May 2020

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The issue in GetHuman4859976's own words
Please tell me that there is something I can do about my items getting shipped with surepost. I have been a prime member for several years now, and I have loved it, but lately UPS and FedEx has been dropping my packages at the post office. Once they are dropped off at the post office, it takes at least * days before I receive it. Thats * days added to what amazon predicts. This is something that I never had to deal with until the last month and now they started using surepost. I will not keep paying for prime if I have to wait * weeks to receive my package. I have always bragged about amazon. I loved it. Now I feel like I am paying for prime for no reason. Not going to do that. All I want is my packages within a reasonable amount of time. I understand we are dealing with Covid-** but this has nothing to do with that. I track my packages and it goes all over my state before I get it. The bad thing is they drop it off in my town and then the post office sends it to the capital and around in a circle until it gets right back to where it started.

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Customer service issue
Reported by GetHuman4859976
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 71194 others
0 customers following this


GetHuman4859976 started working on this issue
May 23rd, 2020 12:30am