I have an Amazon account and an Amazon Prime video account. I get these services for FR...

GetHuman4859665's Refund an Order issue with Amazon from May 2020

Help with my Amazon issue
First: share to improve GetHuman4859665's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4859665 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4859665's own words
I have an Amazon account and an Amazon Prime video account. I get these services for FREE through my cell phone provider, MetroPCS(T-Mobile network). I have two charges on my account that should not be there. The first charge is from May *nd ****, for the amount of $**.**. The second charge is from May **th ****, for the amount of $*.**. Since I receive both of these services for FREE, there shouldn't be any charge on my account from Amazon. I would like a refund for both transactions please. There is no sense as to why the charges are there. I'm not paying for services that I receive for free. My name is John Jones. Myphone number is ***-***-****. My email address is *****@***.com. PLEASE contact me AS SOON AS POSSIBLE, AS SOON AS you get this email, as our need is an extreme emergency.Thank you. We really appreciate your time and are thankful to have you all in our lives. God Bless you all. JESUS CHRIST is OUR KING and GOD is OUR FATHER!!!!! ALL GLORY goes to GOD!!!! And JESUS is OUR ONLY way to SALVATION, to ETERNAL LIFE, and to OUR FATHER. I LOVE YOU ALL WITH THE SPIRIT THAT GOD GAVE ME!!!!!!! I WILL HAVE YOU ALL IN MY PRAYERS!!!!!

GetHuman4859665 did not yet indicate what Amazon should do to make this right.

How GetHuman4859665 fixed the problem

We are waiting for GetHuman4859665 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Refund an Order issue
Reported by GetHuman4859665
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 71523 others
0 customers following this

Timeline

GetHuman4859665 started working on this issue
May 22nd, 2020 10:47pm
GetHuman4859665 indicated the issue is not fixed yet.
May 23rd, 2020 3:00am

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians