I have not received a delivery of an item ordered April **, **** with an expected deliv...

GetHuman4857853's Refund an Order issue with Amazon from May 2020

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The issue in GetHuman4857853's own words
I have not received a delivery of an item ordered April **, **** with an expected delivery date of May *, **** - May **, ****. ** I received a message which stated: *"We are very sorry your delivery is so late. Although it may still arrive, you can request a refund now".**I contacted the seller (HiGoing), requested to be refunded ($**.**) as soon as possible via the method of payment used when making the purchase.**I received an email stating the following:**Hello LEAR,*sorry for any inconvenience caused to you, we have shipped the package out on the date you purchase. do to affected by the epidemic, it maybe delay a little, we have urged the logistics company to update the logistic information, they can't update it timely, I am here to say sorry to you. Package is on the way, please don't worry, we will ask them to deliver as soon as possible. Thank you so much.*best regards**I waited patiently, contacted the seller and still have nothing. Please cancel this order immediately. I have done my part.**Thank you**Lear

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Amazon

Refund an Order issue
Reported by GetHuman4857853
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 74 customers so far
Similar issue to 71304 others
0 customers following this

Timeline

GetHuman4857853 started working on this issue
May 22nd, 2020 4:26pm
GetHuman4857853 indicated the issue is not fixed yet.
May 22nd, 2020 11:40pm