I have not received a delivery of an item ordered April **, **** with an expected deliv...

GetHuman4857853's Refund an Order issue with Amazon from May 2020

Help with my Amazon issue
First: share to improve GetHuman4857853's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4857853 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4857853's own words
I have not received a delivery of an item ordered April **, **** with an expected delivery date of May *, **** - May **, ****. ** I received a message which stated: *"We are very sorry your delivery is so late. Although it may still arrive, you can request a refund now".**I contacted the seller (HiGoing), requested to be refunded ($**.**) as soon as possible via the method of payment used when making the purchase.**I received an email stating the following:**Hello LEAR,*sorry for any inconvenience caused to you, we have shipped the package out on the date you purchase. do to affected by the epidemic, it maybe delay a little, we have urged the logistics company to update the logistic information, they can't update it timely, I am here to say sorry to you. Package is on the way, please don't worry, we will ask them to deliver as soon as possible. Thank you so much.*best regards**I waited patiently, contacted the seller and still have nothing. Please cancel this order immediately. I have done my part.**Thank you**Lear

GetHuman4857853 did not yet indicate what Amazon should do to make this right.

How GetHuman4857853 fixed the problem

We are waiting for GetHuman4857853 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund an Order issue
Reported by GetHuman4857853
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 74 customers so far
Similar issue to 71304 others
0 customers following this


GetHuman4857853 started working on this issue
May 22nd, 2020 4:26pm
GetHuman4857853 indicated the issue is not fixed yet.
May 22nd, 2020 11:40pm